CaptainAMZ

CaptainAMZ is a review and feedback tool that helps Amazon sellers optimize their presence and performance on the Amazon platform. It provides a full suite of tools, services, and strategies to Amazon sellers which includes automated review requests, hijacker tracking, sales analysis for sellers, increasing sales and visibility, and better management of an Amazon account. In this review, we will look at the key features, services, payment details, and more of CaptainAMZ.

• Auto Click Review: CaptainAMZ does an automatic request review on each Amazon Manage Order page. This software provides all the field reviews that a seller does not have to request manually from its customers.

•  3 X Product Reviews: If CaptainAMZ cannot send the request for review because the seller is not yet qualified, it will automatically check for possible eligibility and request at the proper moment. No opportunity will be missed by sellers to make a request for review which results in 3 times more reviews than in normal cases. 

• Track all Product Reviews: CaptainAMZ captures and displays all product reviews for Amazon sellers. Sellers can see the latest reviews, sort them according to their needs, or search for them by product title or ASIN.

• Advanced Settings & Reports: Sellers can also choose ASINs and request reviews just for that ASIN instead of all their products. They can even request reviews from customers who give positive feedback. With the advanced Report and Activity Log feature, Amazon sellers see the happenings of review requests along with the new and existing product reviews as per their selected time duration.

• Hijacker & Buy Box Status Tracker: CaptainAMZ always tracks and warns of any hijacker present in listing against sellers. It always keeps track of sellers' Buy Box status for every listing, and alerts Amazon sellers about the products if they lose Buy Box.

• Refund Calculator: Amazon sellers can calculate how much they can claim from Amazon. Sellers can get a reimbursement for all lost & damaged inventory automatically, quickly, and very easily through CaptainAMZ.

CaptainAMZ provides various services to Amazon sellers with a viewpoint to improve their online reputation and manage their Amazon presence.

• Amazon Review and Feedback Management: CaptainAMZ automates review requests for all eligible orders, making it possible for Amazon sellers to monitor all reviews and display all product reviews with sorting and searching capabilities.

• Protection Against Hijackers and Buy Box Monitoring: It provides instant alerts to Amazon sellers if there are any suspected listing hijackers in all Amazon marketplaces. It monitors the Buy Box status, providing alerts to sellers on any changes.

• Customer Service Automation: The auto-responder of CaptainAMZ sends fast replies to customer messages that maintain strong communication with the customer on behalf of an Amazon seller.

• Inventory Reimbursement Tool: This tool of CaptainAMZ calculates the reimbursement due for the lost or destroyed inventory from Amazon.

• Advanced Reporting and Activity Logging: It gives insights into every review requesting activity and product review performance to Amazon sellers.
• AI-Powered Automated Integration: It boosts customer coverage for improving service, retention, and engagement which results in more positive reviews of the products on the Amazon marketplace.

• Amazon sellers need to create a new account.
• Then, they need to connect their Amazon Seller Central account with the MWS connection in the admin panel by clicking the green Connect button. 
• After that, CaptainAMZ will go ahead and request reviews for all eligible orders. It will check periodically for new orders and for orders that are no longer eligible and will automatically request reviews from all orders.

• Go to CaptainAMZ.co to create an account by filling in all the information required.
• Connect the Amazon Seller Central account to your MWS (Merchant Web Services) connection by clicking the green Connect button in the admin panel.
• Follow the steps provided in the Installation Wizard after finishing registration.
• After a few hours, Amazon sellers can see all the reviews of their products.

CaptainAMZ brings together all the insights and analytics into a single easy-to-read dashboard for Amazon sellers, sharing all the key metrics around the performance of the Amazon business.

• Auto Request Review: All the reviews of products for Amazon sellers are seen in one single place. It categorizes the reviews either by product title or ASIN. 

• Hijacker & Buy Box Status Tracker: This gives Amazon sellers alerts on when their listings could be hijacked. Sellers can track the Buy Box status for every listing and search and filter listings by Hijacker and Buy Box Status across all Amazon marketplaces.

• Auto Responder Management: The CaptainAMZ dashboard gives Amazon sellers an outline of automated responses and configuration options.

• Green Connect Button: This button is present within the CaptainAMZ dashboard to allow the connection to the Amazon seller's central Amazon account through the MWS connection.

• Installation Wizard: After registration, it guides Amazon sellers through setup steps.

CaptainAMZ provides three plans according to various Amazon sellers' requirements.

• Basic: This plan includes cloud servers & extensions, unlimited review requests, new review email notifications, and review management of Amazon products. It is priced at $19.99/month.
• Pro: This plan includes all the features of the basic plan including Hijacker & Buy Box tracker. It is priced at $39.99/month.
• Premium: CaptainAMZ provides all its tools and services under this premium plan to Amazon sellers. It is priced at $69.99/month.

CaptainAMZ also provides a 5-day free trial without a credit card to Amazon sellers before choosing a paid plan.

CaptainAMZ supports a wide number of Amazon marketplaces all over the world.

• North America: CaptainAMZ is dedicated to supporting Amazon sellers in the US, Canada, and Mexico by providing its tools and services.
• Europe: CaptainAMZ supports European Amazon marketplaces in the UK, Germany, Italy, France, and Spain.
• Other Global Marketplaces: CaptainAMZ is continuously supporting Amazon sellers in other Amazon marketplaces including, Turkey, Japan, India, China, and Australia.

CaptainAMZ, in short, appears to be a complete service designed solely and entirely for the purpose of helping Amazon sellers reap maximum benefits from the performance of their products through the increase of positive reviews on various Amazon marketplaces. With a variety of these services, such user-friendly dashboard, CaptainAMZ enables an Amazon seller to increase visibility inside and boost sales and the general health of his or her account.